Exchanges & Returns

Exchanges

We are happy to offer exchanges within 7 days from receipt of delivery/collection for all items purchased on unboringrepublic.com if the following conditions are met:

  1. Your name and order number must be sent to hello@unboringrepublic.com within 7 days from receipt of delivery/collection, and
  2. Product is in sell-able condition with its original packaging, and
  3. Product(s) does/do not fall under non-exchangeable category (refer to list below), and
  4. You are exchanging for something of same or higher value*.

To exchange an item, please send it back to our MY headquarter at 12, Jalan Utama 37, Taman Mutiara Rini, Skudai 81300 Johor.

Terms & Conditions

  • *Exchanges for items of a lower value is possible but we will not be able to refund the balance in cash or store credit.
  • Valid for one-time exchange only.
  • Customers have to bear the cost of shipping products back to our headquarters

Non-exchangeable items include:

  • Socks
  • Inner wear
  • Altered/Customised items
  • Baby products
  • Sale items

Returns

We are happy to offer returns within 7 days for any defective items that you have purchased, if the following conditions are met:

Do send us the following to hello@unboringrepublic.com in order for us to facilitate your return request as our team must first receive and access this:

  1. Photo of the defect(s) within 7 days from receipt of delivery/collection, and
  2. Item purchased has a manufacturing defect or damage caused by delivery.
  3. Original/digital receipt

Terms & Conditions

  • The value of returned product(s) will be credited to you via the same credit card used to make the payment, cash (bank transfer) or store credits, whichever you prefer.